DRAFT — not approved

Customer support (for review)

Not a published support channel. No message is sent from this page.

Contact still unknown

• Support contact: UNKNOWN.
• Support hours and response time: UNKNOWN.
• Postal address: UNKNOWN.
• There is no public inbox and no interest form that stores an address.

What an invited account can do now

• Sign in on the account page. A session lasts 15 minutes and then asks for entry again.
• Recover a password only for an existing invited account. The message does not reveal whether an address exists.
• Read the plan, the provisional price and the draft notices on the account page.
• Prepare an accountant pack on the device. EMOTAX does not email that pack to an accountant.

What support must not do

Routine support does not open a private original. An administrator role is separate from a customer account and is not granted from the account page. EMOTAX does not give tax advice, file to HMRC production, or promise a tax result.

When a company and a support contact exist, this page should name them and the hours. Until then, the founder remains the only person who can answer an invited test account.

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